Privacy Policy

1. Introduction

UrHost360 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website urhost360.com (the "Site"), and when you use our Services, including our 3D/AR menus, ordering systems, and related hardware and software (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

A. Information You Provide to Us (Our Clients):

• Account & Contact Information: When you (a restaurant owner or manager) inquire about or sign up for our Services, we collect your personal and business information, such as your name, email address, phone number, restaurant name, and business address.

• Payment Information: To process subscription fees, we collect payment details, which are processed by our secure third-party payment processor. We do not store full credit card numbers on our servers.

• Menu & Business Information: We collect information about your restaurant, including menu items, pricing, and operational details, in order to provide our Services.

B. Information We Process on Behalf of Our Clients (Diners):

When a diner uses our Services at one of our client's restaurants, we act as a "data processor." We may collect the following information on behalf of the restaurant:

• Order Information: Details of the food and beverages ordered.

• Payment Information: Transaction details when a diner pays through our system.

• Device and Usage Information: Technical information such as IP address, browser type, and device type, collected automatically to ensure our Services function correctly. We do not use this to track individuals across different sites.

• Voluntary Information: Any information a diner voluntarily provides, such as a name for an order or feedback.

C. Information Collected Automatically (Website Visitors):

• Log and Usage Data: Like most websites, we automatically collect information when you visit our Site, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use this information to analyze trends and administer the site.

• Cookies and Similar Technologies: We use cookies to operate and administer our Site and to improve your experience. Please refer to our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Our Services: To create and manage your account, provide customer support, and process payments.

• To Improve Our Services: To understand how our Site and Services are used, allowing us to improve them and develop new features.

• To Communicate With You: To send you administrative information, service updates, security alerts, and marketing communications (from which you can opt-out).

• To Ensure Security: To prevent fraud, enforce our terms, and protect the security of our platform.

• To Comply with Legal Obligations: To comply with applicable laws, legal processes, or government requests.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following situations:

• With Service Providers: We may share your information with third-party vendors and service providers who perform services for us (e.g., payment processing, cloud hosting, data analytics, email delivery). These providers are contractually obligated to protect your data.

• On Behalf of Our Clients: Information collected from diners is accessible to the specific restaurant client at which the order was placed. We do not share a restaurant's customer data with other restaurants.

• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users or the public.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the contact details below. If you are a diner wishing to exercise rights over data collected at a specific restaurant, please contact that restaurant directly.

7. Children's Privacy

Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: privacy@urhost360.com 9443 N Capital Suite 500 Austin, Texas 78660