General Questions
UrHost360 is a technology partner for the restaurant and hospitality industry. We specialize in creating immersive digital experiences that help businesses increase sales, streamline operations, and build a modern brand image.
Our flagship product is a state-of-the-art 3D and Augmented Reality (AR) menu system. We transform a restaurant's standard menu into an interactive showcase, allowing customers to view stunning, lifelike 3D models of every dish directly on their smartphones. Beyond our revolutionary menus, we offer a complete suite of digital tools designed to enhance the customer journey, including:
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Omni-channel online-ordering and payment systems
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Website Customization & SEO optimization
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Advanced analytics and menu management dashboards
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Integrated marketing and guest feedback tools
Our mission is to provide restaurants with the innovative technology they need to thrive in a digital world, creating unforgettable dining experiences that keep customers coming back.
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We've upgraded our dining experience to be more interactive and visual! Our new 3D menu, powered by UrHost360 technology, allows you to see a realistic, 3D preview of our dishes right on your smartphone.
Instead of just reading a description, you can now see a lifelike model of the meal from all angles. You can even use the Augmented Reality (AR) feature to place a virtual version of the dish on your table to see its actual size before you order. It’s a fun, simple way to explore our menu and discover your next favorite meal with confidence. Just scan the QR code to get started!
Once you've selected a dish on the menu, look for an "AR" button. Tap it, and your camera will open.
You can then point your phone at your table to see a life-sized digital version of the dish right in front of you!Yes! Our new system allows you to place your order and pay your bill directly from your phone for a faster, more convenient experience. If you prefer to order with a server, you can order the traditional way aswell.
Yes, your security is our top priority. All payments are processed through a secure, encrypted system to ensure your information is kept safe.
Feature Questions
Omni-channel means that all your digital ordering streams are unified into a single, easy-to-manage system. Whether a customer orders through your website, a QR code at the table, through integrated social media platforms, Doordash, UberEats, ChowNow, Or Even GrubHub every order is processed through one central dashboard. This prevents confusion, simplifies operations for your staff, and provides you with complete, centralized data on your sales.
Our platform includes built-in tools to help you connect with your customers. You can:
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Collect feedback: Using Your Verify Own Promo Program That Comes with Your System
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Run promotions: Easily create and manage specials, discounts.
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Engage customers: Use features like push notifications to announce new menu items or limited-time offers directly to customers who have your program app. These tools help you build customer loyalty and drive repeat business without needing a separate marketing service.
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It's incredibly simple. After scanning a QR code, customers browse your menu on their phone. When they tap on a dish, they'll see a "View in AR" button. This activates their smartphone camera, allowing them to place a life-sized, 3D model of the dish right on their table. It helps them visualize portion sizes and presentation, leading to more confident orders and a fun, memorable experience.
We provide you with a professionally designed, mobile-friendly website that reflects your brand's unique identity. Our service includes Search Engine Optimization (SEO) to ensure your restaurant ranks higher in local search results on Google, making it easier for new customers to find you. We handle the technical details so you can focus on your food and your guests.
Getting Started & Technical Questions
We offer several pricing plans designed to fit the needs of different types of businesses, from small cafes to large restaurant groups. Our plans typically include a one-time setup fee for the 3D scanning and a monthly subscription for the platform access, support, and updates.
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Starter: Ideal for small businesses wanting to launch our core 3D & AR menu.
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Professional: Our most popular plan, including the full suite of ordering, marketing, and analytics tools.
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Enterprise: A fully customized solution for multi-location businesses or franchises with unique requirements.
For a detailed breakdown of each plan and to find the one that's right for you, please schedule a free demo with our sales team.
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Getting started is simple! After our initial consultation and agreement, we'll schedule a professional photoshoot at your location. Our team will handle the 3D scanning of your dishes. Once digitized, we'll build your interactive menu and integrate any other services you've chosen. We'll provide full training for you and your staff before going live.
Yes. Our system is a complete software and hardware solution. While our back-office dashboard is cloud-based and can be accessed from any device (including your phone), our operational tools like the Point-of-Sale (POS), Kitchen Display System (KDS), and customer kiosks are proprietary hardware. This hardware is specifically designed to connect seamlessly with our software, ensuring maximum reliability, speed, and security in your restaurant.
We believe in transparent pricing. The cost will be clearly outlined in your proposal, including the setup fee and the monthly subscription. Any potential extra costs, like for adding a large number of new 3D items, will be discussed and agreed upon upfront.
Support & Update Questions
We offer comprehensive support to all our clients. You'll have access to our support team via email and phone for any technical issues or questions. We also provide detailed training materials and a dedicated account manager for our Professional and Enterprise clients.
We pride ourselves on providing timely support. Our goal is to acknowledge all support requests within a few hours during the business day and resolve most issues within 24 hours. Critical issues, such as a system outage, are addressed with the highest priority.
Absolutely. As part of the onboarding process, we provide thorough training for you and your key staff members on how to use the dashboard, manage orders, and make menu updates. We also have easy-to-follow video tutorials and guides for training new employees in the future.
Our platform is designed for flexibility. You can instantly make changes like updating prices, editing descriptions, or marking an item as "sold out" directly from your management dashboard. If you want to add a completely new dish that requires 3D scanning, simply contact our support team, and we'll be happy to schedule a photoshoot for your new items.